Privacy Policy
UBlac respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information collected through our website, forms, communications, service engagements, UBlac Academy, online courses, and eBooks.
We may collect:
We may use personal information to:
Where applicable, UBlac processes personal data in accordance with applicable law, including Jordan’s Personal Data Protection Law No. 24 of 2023.
We do not sell personal information. We may share information with trusted service providers where reasonably necessary, including hosting companies, CRM systems, email providers, analytics providers, learning platforms, payment processors, cloud storage providers, and legal or professional advisors.
We may also disclose information where required by law, regulatory request, legal process, or to protect rights, safety, systems, or property.
We may use cookies, pixels, and analytics tools to understand website usage, improve performance, remember preferences, and measure marketing effectiveness. You may control cookies through your browser settings, though disabling certain cookies may affect functionality.
We retain information only for as long as reasonably necessary for operational, legal, accounting, contractual, educational, security, and recordkeeping purposes.
We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no online system can be guaranteed to be completely secure.
If our systems, providers, or partners process information outside Jordan, we may transfer your information as needed for service delivery, subject to appropriate safeguards and applicable legal requirements.
Subject to applicable law, you may have rights to request access, correction, update, objection, restriction, or deletion of certain personal data. To make such a request, contact us using the details below.
Our website, services, courses, and eBooks are not intended for children unless specifically stated. Where a course is intended for younger learners, access should be supervised and managed by a parent, guardian, school, or authorized institution as applicable.
For privacy-related questions or requests, contact:
[Privacy Contact / Data Contact]
[Email Address]
[Phone Number]
Refund and Cancellation Policy
Effective Date: [Insert Date]
This Refund and Cancellation Policy applies to UBlac services, retainers, workshops, UBlac Academy courses, eBooks, and digital products unless a separate signed agreement states otherwise.
Deposits, booking fees, discovery fees, strategy fees, and milestone payments for services are non-refundable once work has started, resources have been allocated, or delivery has commenced.
If a service is canceled by the client after work begins, UBlac shall be entitled to payment for all work completed, time spent, third-party costs incurred, and any non-cancellable commitments made up to the cancellation date.
Monthly retainers renew according to the agreed term in the client contract. Any termination, notice period, or early termination fees shall be governed by the signed agreement.
Because online courses often provide instant access to digital content, refunds are generally not available once access has been granted, except where required by law or where UBlac expressly states a refund guarantee on the sales page.
If a student accidentally purchases the same course twice, UBlac may, at its discretion, offer a credit, transfer, or refund upon verification.
All eBook and downloadable digital product sales are final once the product has been delivered, downloaded, or access has been granted, except where required by applicable law.
For live workshops, cohort programs, or scheduled training:
UBlac may reschedule a session if needed. In such case, participants may be offered a transfer to the new date or another reasonable solution.
To request review of a refund matter, contact [support email] with your order details, full name, purchase date, and reason. UBlac will review the request in good faith in line with this policy, the relevant sales page, and applicable law.
Jordan’s Consumer Protection Law is one reason businesses should present refund terms clearly and transparently.
UBlac Academy Terms
Effective Date: [Insert Date]
These Academy Terms apply specifically to all UBlac Academy learning products and services, including online courses, recorded lessons, live classes, workshops, cohort programs, downloadable resources, templates, certificates, eBooks, and any educational community features.
When you purchase or enroll in an Academy product, UBlac grants you a limited, personal, non-exclusive, non-transferable license to access and use the content for your own learning or internal team learning only, subject to the plan purchased.
Access duration may vary by product. Some courses may offer lifetime access, limited-term access, cohort-period access, or subscription-based access, as clearly stated on the relevant course page or invoice. UBlac reserves the right to update platform structure, content delivery method, or account access requirements.
You are responsible for maintaining the confidentiality of your account details. Shared logins are prohibited unless the purchased plan expressly permits multi-user access.
Users must not misuse Academy spaces, harass instructors or learners, upload harmful content, infringe intellectual property, attempt unauthorized access, or disrupt the learning environment. UBlac may suspend access for misconduct without refund.
All videos, slides, frameworks, documents, templates, worksheets, eBooks, prompts, and related course materials are protected content. You may not copy, record, distribute, upload, screen-capture for redistribution, republish, or resell them.
Where discussion areas, comments, or group spaces are available, users remain solely responsible for what they post. UBlac may remove content or suspend access where content is offensive, unlawful, harmful, infringing, defamatory, misleading, or disruptive.
Certificates may be issued based on completion criteria determined by UBlac. UBlac reserves the right to define or change such criteria. Certificates are evidence of completion only and are not a government, academic, or regulated professional qualification unless explicitly stated.
UBlac Academy content is educational in nature. We do not guarantee that any learner will achieve a particular income level, job placement, business result, qualification, campaign result, or commercial outcome.
Where Academy content is licensed to a company, school, institution, or team, the specific commercial terms, seat limits, access period, reporting, confidentiality, and usage rights shall be governed by the relevant corporate agreement.
Intellectual Property Notice
All content on this website and within UBlac Academy, including text, strategy frameworks, videos, lessons, brand names, logos, graphics, templates, downloadable files, documents, website copy, layouts, educational materials, and eBooks, is owned by or licensed to UBlac unless otherwise stated.
No part of this website or any Academy material may be copied, reproduced, modified, republished, uploaded, posted, transmitted, sold, licensed, or distributed in any form without prior written permission from UBlac.
Any unauthorized use may violate applicable intellectual property and unfair competition laws.
Jordan has an established trademark framework and an official copyright administration structure through the National Library Department.
Cookie Notice
UBlac may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and support marketing performance measurement.
Cookies may include:
By continuing to use the website, you consent to the use of cookies as described in this notice, subject to your browser or consent preferences where applicable.
In your footer, I suggest adding:
First, add business details consistently across all pages:
Second, for UBlac Academy sales pages, always show these clearly before checkout:
